Rules

Terms of Service — Sakura Mu Online 1. Acceptance of Terms Sakura Mu Online (https://sakura-muonline.com/) provides its services under these Terms of Service («ToS»). «Sakura Mu Online» means Sakura Mu Online Ltd. and its affiliates (subsidiaries, parent companies, joint ventures). We may also say «We» or «Us». We may update the ToS at any time without prior notice. By continuing to use the Service after an update, you accept the new terms. Additional rules for specific services are incorporated into these ToS by reference. Governing law: Bulgaria (substantive and procedural), without regard to conflict of law provisions. 2. Service Description We provide online resources: communication tools, forums, trading, personalized content, and programs («Service»). New features automatically fall under these ToS. The Service is provided «AS IS». We are not responsible for timeliness, accuracy, deletion, misdelivery, or storage failures. You need internet access (your responsibility) and compatible equipment. 3. Registration Responsibilities By registering, you agree to: (a) provide true, accurate, current, and complete information (b) keep it updated If your data is false, inaccurate, outdated, or incomplete — Sakura Mu Online may suspend or delete your account without obligation to you. For parents: Children under 13 using the Service must be supervised by you. 4. Refund Policy All virtual goods (webshop items, credits, coins) are digital products. No refunds after an order is placed. If you have delivery or technical issues — contact support. By making a purchase, you agree: refund requests will be denied. If you don’t agree, do not complete the payment. 5. Account & Security After registration, you receive an account and password. You are solely responsible for their confidentiality and all activities under your account. Prohibited: selling, transferring, or buying accounts or in-game resources (characters, items, credits, etc.). You must: (a) immediately report unauthorized use to Sakura Mu Online (b) log out after each session Sakura Mu Online is not liable for losses from your failure to follow these rules. 6. User Conduct You are solely responsible for any content you post (text, images, videos, etc.). Sakura Mu Online does not control or guarantee the accuracy or quality of user content. You may encounter offensive material — Sakura Mu Online is not responsible for it or any related losses. 7. Trademarks All trademarks, logos, and service marks belong to Sakura Mu Online or third parties. Use without written consent is prohibited. 8. Contact Information Sakura Mu Online WEEXPERT SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ ul. Marsz. Józefa Piłsudskiego, nr 74, lok. 320, kod 50-020, Wrocław, Polska NIP: 9671458021 NIP UE: PL9671458021 REGON: 52278693000000 Email: ilya.pechur@gmail.com (also available via ticketing system)